Stakeholder Engagement
Flexible Energy will play an important role in our future energy requirements. To help deploy large volumes across millions of homes it is important stakeholders work together in a collaborative way. We work with a range of stakeholders and can provide them with added benefits to include the below:
UK Government
- No cost regulation and oversight registration to government and taxpayers
- DESNZ and Ofgem are able to access the Flexible Energy Register
- Saving lives and raising industry standards by ensuring safe and controlled deployment
- Protecting consumers to ensure products are sold and installed correctly
- Provide jobs and support growth of UK low carbon energy industry
- Support the deployment of measures that reduce carbon dioxide emissions
- Help the Clean Growth Strategy establish a low carbon future for UK
Certification Bodies
- Flexi-Orb sets mandatory requirements for installers to comply with relevant electrical certification regulations
- Flexible Energy Register makes notifying certification bodies easier and simple
- Provide oversight data to assist Certification Bodies with audit and compliance
- Flexi-Orb is able to assist Certification Bodies with consumer disputes
Certification Schemes
- Flexi-Orb sets mandatory requirements that products registered have appropriate certification
- Flexi-Orb will work with certification schemes (like Certi-fi, BRE and BSI) to improve standards
- Help develop robust standards for both product and installation
- Provide oversight data on common trends and themes
- Share industry knowledge and expertise to further consumer protection
Consumer Codes
- Installers who are members of a Chartered Trading Standards Institute Consumer Code (HIES, RECC) must comply with their Code of Practice
- Provides oversight data to assist Consumer Codes implement code requirements
- Cross-referencing with insurance providers to ensure insurances are in place
- Cross-referencing with Certification Bodies to ensure certification standards are adhered to
- Check a consumer has been registered with Flexible Energy Register in the event of a dispute
- Support from Flexi-Orb to discipline non-compliant installers
- Share industry knowledge and expertise to further consumer protection
Distribution Network Operators (DNOs)
- Provide DNOs with oversight data to locate products connected to the grid
Energy Aggregators
- Work with aggregators (e.g., Limejump, Upside Energy) to help transform the energy for consumers in a safe and controlled environment
- Ability to display aggregator tariffs on the Flexi-Orb website
- Key management information around potential megawatts available to grid trade compared to what is actually grid trading
Energy Providers
- Energy providers (like British Gas, EDF Energy, E.ON Next, OVO Energy, Scottish Power, SSE etc) have the facility to display consumer information on the Flexi-Orb website
- Ability to provide Smart Export Guarantee tariffs on the Flexi-Orb website
- Ability to communicate energy tariffs on the Flexi-Orb website
- Provide oversight data on areas where flexible energy is being installed
- Provide information related to why consumers are buying products
- Provide product related information for solar PV, electrical energy storage systems and EV charge points
Finance Lenders
- Flexi-Orb can protect finance lenders within the flexible energy market
- Confident that products are installed in a safe, controlled manner
- Peace of mind that where provided consumers’ performance and savings illustrations are accurate, thereby reducing Section 56 claims under Consumer Credit Act 1974
- Ability to check appropriate Insurance Backed Guarantees are in place for consumers buying on credit
Insurers
- Flexi-Orb sets a mandatory requirement for installers to register with an approved insurance provider
- Provides oversight data to ensure Insurance Backed Guarantees, where applicable, are in place
National Grid
- Free oversight data to help National Grid move towards a decentralised energy network
- Assisting the energy network to deliver flexible energy
- Promoting a flexible energy future by investing in new flexible energy technologies
- Provide leading flexible energy platform that can be used internationally
